UC Care™ for Microsoft Teams Rooms
Save time, money, and talent.
Microsoft Teams Rooms Pro is a cloud-based IT management and monitoring service that allows businesses to save time, money, and your staff's talent that would otherwise be spent on DIY room management.
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Free up your resources, optimize the experience.
Keep your Microsoft Teams Rooms devices and their peripherals up-to-date and proactively monitored and scale your rooms at any pace. Free up your IT resources while providing your team with an environment optimized for a great, hassle-free user experience, consistent across rooms around the globe.
Build on a foundation of expertise, machine-learning, and intelligence.
Engage a dedicated service operations center with deep operational knowledge from supporting thousands of rooms across hundreds of customers globally, and leverage Microsoft's globally established partnerships with stakeholders throughout the room ecosystem.
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Benefits of UC Care® for Your Rooms
Best possible Teams Room experience
Turn-key meeting room solutions
Single source provider for all meeting room needs
Proactively served meeting rooms needs
Microsoft Provides
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Device and service configuration validation and maintenance
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Software/driver revision management
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Proactive mitigation of emerging issues
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Detection of failing hardware and physical issues
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Reporting and analytics extracted on the world's largest base of managed rooms
We Provide
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Microsoft Teams Rooms Premium console triage and administration
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SLA management
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Room config and state administration
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Meeting room fleet problem management
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Meeting room capacity management
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Deep AV expertise
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Teams Rooms specialists as needed for incident resolution
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Optional last mile / on-site coverage