Adoption & Change Management

The people side of collaboration.

Microsoft Surface Hub 2S for Teamwork Anywhere

Laying the groundwork for lasting change.

As pioneers in UC adoption and user transformation, we know there is more to successfully deploying a unified communications solution than backend infrastructure. Laying the groundwork for lasting success with end users is essential. Our programmatic approach is unparalleled in its results — making IT teams successful is our passion.

Microsoft Surface Hub 2S Brings Remote Teams Together

Achieving goals while empowering your users.

We partner with you to achieve your business goals, while ensuring your users feel empowered and satisfied with their Microsoft Teams experience. Our approach brings rigor and focus on empirical data. By proactively tracking usage and satisfaction, we can address any user concerns that arise before they have a chance to pull the deployment off course.

Our Journey with You

Envision

Identify business requirements and prioritize use case scenarios while learning about your environment as you plan for the rollout.

Onboard

Work with your key stakeholders to build and launch a successful adoption plan by strategically managing workstreams.

Drive Value

Full-scale deployment and business success depend on usage and satisfaction. Measure and report ROI with data-driven telemetry.

Where to start?

Set up a call to discuss why the change matters, define the change itself, and identify difficulty level of change.

At the end of the call, choose among the following options to suit your needs:

Manager's Boot Camp

One half-day instructor led session for Supervising Managers to champion their team(s) to work productively and effectively from anywhere.

Level Up Your Boss/Admin Team

Two 2-hour instructor led sessions (plus additional followup sessions) for Executives and Admins to quickly master the need-to-knows to Teams.

ACM Workshop

Two 4-hour in-depth assessments for Company-Wide Adoption Team to prepare for initial migration or phased roll-outs of successful and complete platform adoption.

Call us today to speak to an ACM Expert!

(800) 641-6416

Why our customers use ACM

Change is about people, and we’re here to help.

Define a vision and value.

Involve visible leadership.

Communicate with purpose.

Train on targeted features.

Elevate your workforce.

Measure your success.

Our Solution and Promise

As a Microsoft Gold Partner in Communications, our industry expertise and innovative approach makes us a valued partner to thousands of companies who want to implement unified communications solutions. We are your partner in the UC Ecosystem, offering solutions that combine products, services, consulting, customized fulfillment and workflows to help organizations work smarter.

Tangible Benefits and Desired Outcomes

Utilizing Adoption & Change Management practices into a project enables a project to be successful and the organization to feel empowered. Success starts with alignment of the stakeholders and the overall project vision. Analyzing the vision against various use case scenarios across the organization is a key component to ensure that the vision is achievable and can produce positive business outcomes.

How Adoption & Change Management Works to Achieve Business Results

Assessment

Organization readiness for change, stakeholder mapping, cultural assessment, training needs analysis, and change impact.

Implementation

Communication, organization redesign, business readiness, training, data listening checkpoints and go-live management.

Planning

The change journey, communications and stakeholder engagement, and training (content and delivery). Define success criteria metrics.

People

Adoption and change management, understand the plan and strategy for the organization.

Meet with an ACM Expert

(800) 641-6416 Live Chat

Speak to Our ACM Experts

Adoption & Change Management

Schedule a Discussion

For more information