Warranty and Repair

We aim to make the process as convenient as possible when dealing with defective products: 

We’ll guide you through contacting the manufacturer for repair or replacement and assist with any required case numbers. 

Reporting Defects: If you receive a product that is defective, doesn’t work out of the box, or is dead on arrival, please notify our returns department within 14 days of the shipment date. We’re here to help with a replacement or solution. 

Easy Exchange Process:

• Prepaid Shipping Label: We will provide you with a prepaid shipping label to return the defective product at no cost to you. 
• Quick Replacement: Once we confirm the product is defective, we’ll promptly ship a replacement or issue a credit, depending on your preference. 
• Manufacturer’s Warranty:
  • After 30 days, products are typically covered by the manufacturer’s warranty. 
  • We’ll guide you through contacting the manufacturer for repair or replacement and assist with any required case numbers. 

See our Returns and Exchanges policy, or Contact Us for more information