Managed Services
Once your rollout is complete, the real work begins. Our managed services are here to ensure the successful adoption and long-term value of your AV, UC and Microsoft investment.
UC Can Help
Simplify Your Deployment
Whether you’re rolling out Microsoft Teams, upgrading your digital signage, or launching a full collaboration suite, the road to success can be steep without the right support. At Unified Communications, we specialize in guiding organizations through that change with managed services that reduce burden, increase adoption, and unlock the full value of your tech investment.

As a Microsoft Gold Certified Solutions Provider with a proven track record across enterprise deployments, we bring the people, processes, and platforms to deliver a smooth, supported, and strategic transformation—without overloading your IT team.
Services to Ensure Your Success
Explore Our Managed Services Portfolio
Each of our managed services is designed to solve a real-world challenge faced by IT teams during collaboration and communications technology rollouts. Explore the services below to see how UC can act as an extension of your team, driving efficiency, adoption, and measurable results.
Adoption & Training Services
These services focus on end-user enablement, behavior change, and scalable learning.
UC Copilot & M365 Learning Platform
A smarter approach to training and adoption. We combine role-based guidance with dynamic content from the BrainStorm M365 Learning Platform, ensuring users get the right help, right when they need it.
UC Teams Room Content & Adoption Subscription
Keep your meeting spaces – and your people – up to date. This subscription delivers fresh, targeted user content and training aligned with Microsoft Teams Rooms to promote consistent usage, reduce support requests, and boost ROI.
Meeting Rooms & Collaboration Spaces
Services to deploy, support, and optimize Microsoft Teams Rooms and multi-platform environments.
UC Care: Teams Rooms Managed Service
Offload the day-to-day hassle of managing Teams Rooms. From proactive monitoring to on-call support, UC Care ensures your meeting spaces stay healthy, up-to-date, and ready for business—without taxing your internal IT team.
Teams Rooms Advanced Reporting & Presence
See what’s really happening in your meeting rooms. We provide advanced analytics, real-time occupancy data, and usage reports that help IT track adoption, optimize room layouts, and make smarter AV investments.
Teams Rooms Enhanced Interoperability with Zoom and Webex
Seamless integration with non-Microsoft platforms for hybrid meeting flexibility.
Calling & Voice Solutions
Comprehensive voice and telephony services built around Microsoft Teams Phone.
Managed Teams Phone
We handle everything from provisioning to support so you don’t have to. With managed Teams Phone, your organization gets fully administered calling services, user management, and system health monitoring, all with UC’s expert oversight.
Teams Phone Direct Routing & Operator Connect
Make calling in Teams seamless. We manage the setup and carrier integration for Direct Routing or Operator Connect, giving you reliable voice services, simplified billing, and global calling flexibility.
Teams Phone Advanced Reporting & Insights
Our managed analytics service gives you real-time visibility into call quality, usage patterns, and system health so you can troubleshoot faster and plan smarter.
Teams Contact Center
Upgrade your customer experience. We help you integrate or expand a modern, Teams-integrated contact center with the features, workflows, and reporting you need to support customers and scale efficiently.
Events, Signage & Communication Tools
Services designed for one-to-many communication, event support, and digital engagement.
AI-Enhanced Teams Live Events & Large Meetings
From town halls to webinars, we bring the tools, tech, and talent to support large-scale virtual events. Our AI-enhanced support ensures smoother delivery, better accessibility, and lower stress for your presenters.
Digital Signage Subscription
Manage digital signage across your campus or offices from a single dashboard. Our digital signage solution includes cloud-based content management, remote monitoring, and custom messaging to keep your workforce informed and engaged.
UC Care
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UC Learning Platform
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Workflow Optimization
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“Which-Tool-When” Decision Clarity
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Remediation & Reactivation
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Learning and Useage Analytics
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Support Beyond Launch
Change can be hard, even when it’s change for the better. Rolling out new software or re-vamping your tech stack can create huge burdens for IT, HR/Training, and end users. Worse, lack of adoption can lead to the investment being under-utilized or even rejected.

With countless Microsoft implementations successfully completed, we have created a package of tools that will help even the most change-resistant users while reducing the strain on your IT and HR teams.
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Why Managed Services from UC?
microsoft certified
Microsoft-Certified Expertise
reduces IT burden
Reduced IT Burden
Rocket icon - speed to launch
Faster Time-to-Value
Scalability
Ready to Lighten The Load?
Let’s talk about how UC can make life easier.