modern VOICE SOLUTIONS for the modern enterprise
UnifiedCommunications cloud telephony solutions bring secure, reliable voice services to Microsoft Teams and beyond, with less hassle and more room to grow.
Cloud Telephony Services
Phone Systems for the Modern Workplace
Modernize your voice infrastructure with solutions that aren’t tied to on-premises hardware or traditional telecom contracts.
Cloud telephony delivers::
Reduced telecom costs and hardware overhead
Global scalability
Integration with Microsoft Teams, global contact centers, and business workflows
Enterprise-grade reliability, compliance, and call quality
Centralized management across users and locations
Your Complete Partner
Our Cloud Telephony Capabilities
Session Border Controllers (SBCs)
Secure and manage voice traffic across your enterprise network.
UnifiedCommunications offers certified SBC solutions for Microsoft Teams, Zoom Phone, and third-party VoIP platforms.
Includes
  • On-prem and hosted SBCs 
  • Configuration and policy management
  • SIP normalization and QoS control 
  • SIP normalization and QoS control 
  • Security and call encryption 
Microsoft Teams Direct Routing & Operator Connect
Enable external calling in Teams using your preferred carrier. 
UnifiedCommunications designs, implements, and manages both Direct Routing and Operator Connect solutions.
Includes
  • Direct Routing with certified SBCs 
  • Operator Connect provisioning and support 
  • PSTN integration and number porting 
  • Multi-tenant and enterprise-wide deployment 
IP Phones & Devices
Enterprise Grade Voice Devices for Collaboration
IP telephony, while powerful and flexible, comes with its own set of challenges. We help you deploy reliable Teams-native hardware that’s easy to manage and doesn’t leave you hanging.
Includes
  • Teams-native IP phones and peripherals 
  • DECT mobility solutions 
  • Common area phones and hotdesking devices 
  • Device provisioning and lifecycle management 
Call Center & Contact Center Solutions
Scalable call center integrations with cloud-native flexibility.
Modernize your contact center with voice-enabled platforms that integrate with Teams and CRM systems..
Includes
  • Omnichannel contact center platforms 
  • Teams-certified contact center integrations 
  • Call queuing, routing, and IVR 
  • Agent dashboards and analytics  
Cloud Recording & Compliance
Capture, store, and manage voice interactions securely.
We provide integrated call recording solutions to meet industry compliance standards and internal QA requirements.
Includes
  • Compliance-grade recording for Teams, Zoom, SIP 
  • Cloud storage and retention policies 
  • Searchable archives and analytics 
  • PCI, HIPAA, GDPR support  
Cloud PBX Solutions
A fully managed cloud phone system without the infrastructure burden.
Our Cloud PBX offering gives you enterprise-grade voice features in a subscription-based model.
Includes
  • Auto attendants and call routing 
  • Voicemail, voicemail-to-email, call forwarding 
  • Mobile and desktop softphones 
  • Global DID provisioning and number management 
Your Complete Partner
Our AV Solutions Portfolio
Microsoft Teams Rooms
Strategic Planning & Roadmapping
Develop a clear deployment strategy tailored to your organization’s needs.
Key Offerings:
  • Business requirements assessment.
  • Business requirements assessment.
  • Business requirements assessment.
Video Walls
Strategic Planning & Roadmapping
Develop a clear deployment strategy tailored to your organization’s needs.
Key Offerings:
  • Business requirements assessment.
  • Business requirements assessment.
  • Business requirements assessment.
Room Audio
Strategic Planning & Roadmapping
Develop a clear deployment strategy tailored to your organization’s needs.
Key Offerings:
  • Business requirements assessment.
  • Business requirements assessment.
  • Business requirements assessment.
Room Video
Strategic Planning & Roadmapping
Develop a clear deployment strategy tailored to your organization’s needs.
Key Offerings:
  • Business requirements assessment.
  • Business requirements assessment.
  • Business requirements assessment.
UC Meeting Rooms
Strategic Planning & Roadmapping
Develop a clear deployment strategy tailored to your organization’s needs.
Key Offerings:
  • Business requirements assessment.
  • Business requirements assessment.
  • Business requirements assessment.
Displays & Projectors
Strategic Planning & Roadmapping
Develop a clear deployment strategy tailored to your organization’s needs.
Key Offerings:
  • Business requirements assessment.
  • Business requirements assessment.
  • Business requirements assessment.
PA Systems & Sound Masking
Strategic Planning & Roadmapping
Develop a clear deployment strategy tailored to your organization’s needs.
Key Offerings:
  • Business requirements assessment.
  • Business requirements assessment.
  • Business requirements assessment.
Control Systems
Strategic Planning & Roadmapping
Develop a clear deployment strategy tailored to your organization’s needs.
Key Offerings:
  • Business requirements assessment.
  • Business requirements assessment.
  • Business requirements assessment.
Structured Cabling
Strategic Planning & Roadmapping
Develop a clear deployment strategy tailored to your organization’s needs.
Key Offerings:
  • Business requirements assessment.
  • Business requirements assessment.
  • Business requirements assessment.
Custom Programming
Strategic Planning & Roadmapping
Develop a clear deployment strategy tailored to your organization’s needs.
Key Offerings:
  • Business requirements assessment.
  • Business requirements assessment.
  • Business requirements assessment.
Learn Why
Why Choose UnifiedCommunications?
Experience
40+ years’ experience of “getting it right” in enterprise communications
partner icon
True Partners
Certified by Microsoft. Trusted by customers.
customer-centric service
People-First Support
We don’t just fix things. We help people.
Global Reach
Global footprint with a personal touch.
Cloud Telephony Insights
Case Study: How Florida Crystals Cut Telecom Costs by 78%
UC helped Florida Crystals rreduce telecom costs by 78%
Sound interesting?
Let’s Talk About Your Voice Strategy