Microsoft Services - UnifiedCommunications.com

Services for microsoft modern work

End-to-Endless Support for the Modern Workplace

From AI and Copilot to Teams Rooms and Microsoft Places, our practice is built to guide your team from planning and pilot to full-scale deployment, adoption, and long-term success.

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Work with the Microsoft Experts

Build Your Own Modern Workplace with UC

At UnifiedCommunications, we help customers with all aspects of creating a connected, hybrid workplace. We’re Microsoft experts, but we’re also business transformation visionaries. From planning to implementation and beyond, we partner with you in an obsessive quest for results.

all AV Solutions

Copilot Enablement

We lead high-touch launches and provide long-term support to drive real AI adoption.

Real-World Readiness: Use case design, scenario development, and leadership alignment

Engaging Launches: Promptathons, workshops, pilots, and targeted rollouts

Ongoing Learning: Scalable enablement through the UC M365 & Copilot Learning Platform

Skill Building: Help employees deepen AI skills and develop effective workflows

Sustained Value: Support for long-term usage, satisfaction, and business impact

Modern Collaboration with Teams

We make Teams the backbone of your digital work experience.

Governance-First: Smart planning and lifecycle management

Tailored Training: Align usage with team needs and goals

Structured Enablement: Delivered through the UC Learning Platform

Digital Clarity: Reduce tool confusion and reinforce clear digital norms

Teams Rooms at Scale

Global Teams Rooms deployment with unmatched experience and support.

Strategic Planning: Roadmaps built for scale and success

Standardization: Room portfolios optimized across space types

Inclusive Design: AV and space planning for equitable meetings

Rollouts Done Right: Pilots, deployment, and change management

Ongoing Support: UC Care for Day 2 and beyond

User Empowerment: Training and adoption content that drives confidence

Teams Phone, Done Right

We provide end-to-end services to plan, deploy, and support Microsoft Teams Phone.

Voice Strategy: Enterprise-grade planning tailored to your environment

Seamless Deployment: Direct Routing and Operator Connect expertise

Smart Migrations: Phased rollouts that reduce disruption

User Readiness: Training and behavioral reinforcement for adoption

Ongoing Support: Long-term care for users and devices

Microsoft Places

Rethink how your offices support flexible, modern work.

Space Intelligence: Coordinate attendance and optimize room usage

Manager Support: Help teams plan meaningful in-person collaboration

Strategic Alignment: Connect physical spaces to broader hybrid goals

Behavioral Nudges: Encourage presence-aware, flexible work habits

Modern Flexibility: Support hybrid models without outdated rules

Microsoft Viva

Bring communication, culture, and well-being into the flow of work.

Viva Amplify: Coordinate multi-channel communications with trackable campaigns

Viva Insights: Support focus, balance, and team performance with data-backed guidance

Viva Engage: Strengthen community and leadership visibility through social engagement

Integrated Experience: Make Viva tools part of daily workflows

Engagement: Improve employee connection without adding clutter

Microsoft Gold Certified Solutions Provider

It’s About People, Not Products

Rolling out technology is only half the battle. Winning over hearts and minds and empowering people to do their best work is just as important, and we help with that too.

Adoption & Change Management (ACM)

Drive lasting behavior change—not just feature adoption.

Develop change strategy, stakeholder alignment, and risk mitigation

Create tailored user journeys based on role, team, and goals

Deliver smart messaging via Teams, email, Viva, and live sessions

Activate with structured training and on-demand content

Measure usage, gather feedback, and fine-tune support

Built on Prosci’s ADKAR framework + UC’s hands-on experience

Proven across Teams, Copilot, Viva, Places, and more

UC Learning Platform

Turn launch momentum into long-term capability with scalable, always current training.

Deliver personalized, role-based learning journeys

Use rich content formats: videos, guides, assessments, and more

Train users inside Microsoft Teams with in-the-flow experiences

Track progress and insights at both user and org levels

Reinforce skills for Copilot, M365, and hybrid workflows

Support onboarding, reactivation, and tool adoption at scale

Your Complete Partner

Our AV Solutions Portfolio

Microsoft Teams Rooms