Smart Kapp Bundle

Promotion Expired Sept 30, 2016. Please contact us at [email protected] or call us at 800.641.6416 for more information SMART is pleased to offer a new bundle which will help you increase customer value and drive awareness of the new SMART kapp iQ…

Software Update: Busylight UC & KuandoBOX v3.2.6

Office Etiquette with Busylight To keep noise and distractions to a minimum in an open office environment, Plenom has released a software update for the Busylight UC and KuandoBOX with the following new features. Download the latest update here. 1. Mute…

Remote Call Control

Remote call control is a feature of many wireless headsets. It describes the ability to interact with phone calls while not being in the immediate vicinity of the phone.

What is a Media Gateway?

A media gateway is essentially a translation device that converts communications between disparate networks and protocols. The following are a few common examples of media gateway uses: Terms: PBX – Private Branch Exchange; a telephone exchange that serves a particular business…

Microsoft Lync 2010 feature

Photos with Presence The new version of Communicator will have the option of setting a photo for each user with Presence colors shown as a strip across the left side of the photo.

What are Bluetooth profiles?

Bluetooth is a wireless technology found in many of today’s electronic devices.  However, Bluetooth devices do not all work in the same way.  One Bluetooth device may not work with another (such as a Bluetooth remote control and a Bluetooth headset, a…

IBM Sametime 8.0

IBM Lotus Sametime software is the IBM award-winning and market-leading software platform in the IBM Unified Communications and Collaboration strategy UC2, which helps enterprises enable their users to find, reach and collaborate with each other to speed decision-making. Lotus Sametime Standard software…

Microsoft Lync 2010 feature

Contextual Call Enter a subject line for a Communicator to Communicator call. This allows the call recipient to see the subject before answering.   View all of the new features of Microsoft Lync 2010 Read about Microsoft Lync Server 2010…

Microsoft Lync 2010

There are new products that are specifically designed to work natively with Microsoft Lync 2010. Find Microsoft Lync 2010 endpoints Did you know that? People no longer think about “calling” someone, they think about connecting with them. Microsoft Lync 2010…