Category UC Services
Q-SYS Designer v10.2

Q-SYS 10.2 is out. New Peripheral Manager UI, date/time and security config for peripherals, VisionSuite Designer placeholder, improved schematic elements, and a version warning that could save your production designs.
3 Industries Solving AV Challenges with Shure IntelliMix

Looking for smarter AV systems that actually work in noisy, fast-paced environments with unique AV challenges? In this article, we explore how three of the most demanding industries (oil and gas, construction, and manufacturing) are using the Shure IntelliMix Room Kit to overcome communication breakdowns, simplify AV setup, and reduce support strain.
From faster installs to better meeting clarity...
Overcoming IT Project Management Challenges in Enterprise Deployments

Without the right strategy, you risk inefficiencies, frustrated employees, and wasted resources. This article explores the top IT project management challenges teams face in enterprise deployments and how expert consulting, deployment services, managed IT services, and advanced collaboration tools can help mitigate risks, improve efficiency, and maximize return on investment.
6 Steps to Create a Unified Communications Strategy

Unified Communications (UC) integrates voice, video, messaging, and collaboration tools into a single platform, enabling smooth communication across an organization. Many businesses struggle to develop a UC strategy that aligns with their operational needs, leading to inconsistent adoption, integration challenges,…
8 Unstoppable Customer Support AI Solutions Reshaping Call Centers

As service demands grow, how can businesses maintain quality while optimizing efficiency? Ensuring agents have the right headsets and tools is critical for clear communication and productivity. At the same time, companies are investing in customer support AI solutions like Microsoft Copilot to optimize operations, empower agents, and enhance customer experiences.
ISE 2025: 5 Trends Shaping Workplace Collaboration

As ISE 2025 wraps up in Barcelona, the conversation around the future of workplace collaboration has never been more relevant. This year’s event showcased innovations redefining how businesses connect, communicate, and collaborate in hybrid work environments. From AI-driven automation to…
Why Choose UC Care™ to Fully Manage Your Microsoft Teams Rooms
Take a deep dive with us into our tiered technical assistance and Microsoft Teams Rooms management options for all types of meeting spaces. From ticket-based remote support to dedicated full-time onsite support technicians, UC Care™ for Microsoft Teams Rooms provides…
IBM Sametime 8.0
IBM Lotus Sametime software is the IBM award-winning and market-leading software platform in the IBM Unified Communications and Collaboration strategy UC2, which helps enterprises enable their users to find, reach and collaborate with each other to speed decision-making. Lotus Sametime Standard software…











