As service demands grow, how can businesses maintain quality while optimizing efficiency? Ensuring agents have the right headsets and tools is critical for clear communication and productivity. At the same time, companies are investing in customer support AI solutions like Microsoft Copilot to optimize operations, empower agents, and enhance customer experiences.
How much time do your employees lose each day trying to concentrate in a noisy workplace? Background chatter, ringing phones, and home-office disruptions can quickly derail productivity, leading to costly inefficiencies. Open offices, hybrid work setups, and high-noise environments make…
Selecting the right headset can make a huge difference in how your team communicates and performs. Whether you’re navigating noisy manufacturing floors, managing hybrid meetings in tech, or juggling customer service calls, a well-chosen headset isn’t just a tool—it’s a…
In the modern workplace, choosing the right headset is essential for seamless communication and enhanced productivity. While wireless headsets offer freedom and mobility, USB headsets continue to be a top choice for professionals who value reliability and simplicity. At UnifiedCommunications.com,…
Today, it’s easy to assume that wireless headsets have replaced their wired predecessors. Yet, despite the buzz around Bluetooth and wireless devices, wired headsets remain a powerful, reliable, and practical choice for many professionals. Let’s explore the top 10 reasons…
HP Poly Voyager Bluetooth headsets boost productivity with wireless freedom, mobility, and focus, empowering smarter, more efficient work from anywhere...
In today’s fast-paced, interconnected world, having the right tools can make all the difference. Did you know that only half of the world’s professionals currently use a professional audio device? This startling statistic highlights a significant opportunity for many to enhance their…
The purpose of this monthly Troubleshooting Q&A is to address and share some of the commonly asked questions that we hear from our end users as we help them solve their toughest issues. We wanted to share and make this…
SANTA CRUZ, Calif., May 19, 2020 /PRNewswire/ — Plantronics, Inc. (“Poly” – formerly Plantronics and Polycom) (NYSE: PLT), a global communications company that powers meaningful human connection and collaboration, today unveiled the latest addition to their legendary Blackwire line, Blackwire 8225,…
Source: EPOS April 29, 2020: The premium audio brand, EPOS – part of the Demant Group, today announces that its range of wired IMPACT headsets all have been certified for Microsoft Teams, thus offering professionals premium audio solutions to enhance…
